Frequently Asked Questions
Everything you need to know about our luxury beauty collections.
What makes L'Atelier de Christine Lhuillier products unique?
Our products are crafted using premium, ethically sourced ingredients and artisanal techniques to ensure the highest standards of luxury and efficacy in every bottle.
Do you offer international shipping?
Yes, we ship our beauty collections worldwide. Shipping costs and delivery times vary depending on the destination and are calculated at checkout.
What is your return policy?
We accept returns on unopened and unused products within 30 days of purchase. Due to the personal nature of beauty products, we cannot accept returns on items that have been opened.
Are your products cruelty-free?
Absolutely. We are committed to ethical beauty practices and do not test any of our formulations or finished products on animals.
How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.